Examples of work

Working with Change: restructure, merger, redundancy, internal dispute

Birmingham City Council: Children’s Services, Children Centre Teams
Team building in Cole Heath Locality - working with the effects of rapid policy change, challenge and merger of 5 former individual centres into one locality team - a process and event involving 80+ staff and managers

Team building in Handsworth: supporting staff and managers to have difficult conversations, plan and take forward the challenges they faced at that time

Coventry City Council: Children’s Services
Team building/coaching for a leading Childrens’ Centre team facing internal challenges

Unite the Union
A development programme specially designed for a Regional Senior Management Team undergoing merger, at this time in the transition stage


Coaching and mentoring: leaders, managers, teams, individuals

Centre for Research into Early Childhood: four years, mentoring leaders on a national post graduate leadership qualification (NPQICL)

Northern foods: coaching senior managers and senior trade union representatives within a Nottingham based subsidiary business

Private clients


Research and Development

Black Country Consortium Ltd. - 3 contracts:

  • An internal team review of a major national Sports development programme, Sport Unlimited . A good practice report highlighted positive principles for future use on such national funding programmes
  • An evaluation of European Social Fund Community grants programme incorporating experience of a range of voluntary sector recipient organisations and programme management team. The evaluation report was used to secure future European funding
  • Facilitating varied stakeholders to agree a funding decision making process and then using this in practice to assess bids.

Sandwell Council Economic Development:

  • An evaluation of an business umbrella organisation funded by the Council involving interviews with Council leaders, local Councillors, SC managers and local businesses again the report offered analysis and recommendation
  • An insight case study report into the needs and experience of a particular hard to reach target group.

London Development Agency, Economic Development research & recommendation: researching further an economic trend identified by MORI poll , via a custom designed household study and related report/analysis/recommendation based on feedback from 129 inner city Tottenham households.


Collaborative Working: across policy area and strategic position

Sandwell Council, 50+ Connect, 4 consecutive contracts over 18 months: involving varied stakeholders/policy sector and ‘hard to reach’ service users working collaboratively, to build and pilot a new service across Sandwell: a contract which required substantial project management, facilitation, coaching and organisation skills.

Sandwell Area Teams Problem Solving: using a different approach to address long standing problems with multi agency stakeholders.

WATCH Ltd. Coventry: over eighteen months, involving varied stakeholders from public, voluntary and community sector in the unique design, planning, incorporation and launch of a new Community Development Trust to oversee the regeneration of Hillfields.


Partnerships and Partnering

Northern foods, Pork Farms ltd., Nottingham (3 contracts): building and strengthening an in house factory partnership between senior & middle management and trade union representatives. Also working with the partnership to improve internal systems and disputes using a different approach.

Optima Community Housing Association: adopting a partnering approach to an internal management/resident debate over security.


Service User Involvement and Improvement

Coventry Local Strategic Partnership: over 18 months, involving excluded ‘hard to reach older people’ in determining their needs and co-designing with providers, services to meet these……..a process challenging to some agencies used to delivering services in specific ways. A celebratory award ceremony at the end of the contract in the Herbert Art Gallery recognised individual and organisational contribution.

With many more………………..

To find out more please contact us on 07713 600308 or email k.millar@act-uk.org.uk.